This little book is a shorthand guide to providing better service, whether you are in the “service” sector producing widgets, whether you are a manager or an employee, whether you are in the front office or back. It contains simple ideas and suggestions meant to help you and your employees make service an attitude, a way of life. Author : By Dr. Promod Batra Pages : 97 ISBN : 81-86773-36-3 Size : 5½x4
Weight | 250 Grms |
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